We accept credit card payment for online orders.
Please provide the "bill to" address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the "Bill to" information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the "Bill to" information or the information does not match the address information on file.
We have experienced extraordinary demand for this excellent product, which is made to order for KermaTDi by the overseas manufacturer. It has been difficult for us to keep high-demand items in stock. Your credit card purchase constitutes prepayment, and delivery should be expected in most cases within 30 business days. For those items we have in stock, your shipment should be sent within 3 business days in most cases. For "pre-order" items, we will not invoice your credit card until we have a reasonable expectation that the goods will ship in a timely manner.
Visa® | MasterCard® | American Express | Discover® | Paypal Express Checkout | Google Checkout | Amazon Checkout
We collect sales tax in Colorado. Tax for orders shipped to Colorado will have sales tax automatically added to the order total.
Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed on the next business day.
If you find that you have made an error in your order, please notify us immediately by e-mailing us at the following e-mail address. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order.
If we have made an error in your order, we will exchange the item free of charge. No exchanges on Nozzles that have been installed! All sales are final.
If you have received damaged, defective or incorrectly shipped merchandise contact our customer service department immediately. All returns should be shipped to the return center address below. No COD returns will be accepted.
No returns on used nozzles or turbos!!!If the box is opened or the seal is broken the nozzles or turbo must be considered used. If there is an error or problem or concern related to your order, notify us by e-mail immediately, and we will do our best to correct it. All sales are final.
Warranty requirements : Proof of Qualified Professional Installation and Tuning, Boost and EGT Gauges, New Oil Lines , Correct Oil, Oil Analysis Records, Proper Operation and Maintenance
If there is a problem with an order, the customer must contact kermaTDI immediately. If an authorization to return an item is issued then a 20% Restocking fee will be applied. Only items with a Return Authorization are eligible to be returned. No RMA / No returns. RMA's are issued at kermaTDI's discretion for unused products, and then only store credit will be issued, not refunds. There are no returns on electrical parts, electronics, turbochargers, injectors, nozzles, clutches, brakes or suspension, or special order products. No returns once parts are installed! Any goods that are returned for store credit must be in the original packaging and in 'as new' condition. An additional fee will be assessed for returned goods not in the original packaging. While we will do our best to help our customers process any valid claims; shipping related damage claims must be made against the courier service, kermaTDI is not responsible for damage incurred during shipping.
Contact for RMA # before shipping, especially injectors, turbos, ECU's. All product returns should be sent by UPS or Fedex ONLY! Many products ship to our fulfillment center at the following address...
We do not except returns past 30 days of purchase.KERMATDI Returns